Privacy policy

TrainShorts Privacy Policy
Last updated: July 4, 2026

TrainShorts ("we", "us", "our") operates this website and the related products and services ("Services"). This policy explains what personal data we collect, why, and what rights you have. By using our Services, you agree to this policy.

1. What We Collect
- Contact details: name, address, phone, email
- Payment info: card details, transaction and payment data (processed by our payment providers)
- Account info: username, password, settings
- Order activity: items viewed, added to cart, purchased, returned
- Support communications
- Technical data: IP address, browser, device identifiers
- Usage data: browsing behavior and interactions on our site

We collect this directly from you, through cookies on your device, and from service providers and partners we work with.

2. Why We Use It
- To process your orders, payments, shipping, and returns
- To improve our Services and personalize your experience
- To send marketing communications (you can opt out anytime) and show relevant ads
- To prevent fraud and keep our Services secure
- To respond to support requests
- To meet legal obligations

3. Who We Share It With
- Shopify, which hosts our store
- Payment processors, IT providers, analytics tools, and fulfillment/shipping partners
- Marketing partners who help deliver ads and promotions
- Authorities, where required by law
- A buyer, in the event we sell or transfer the business

Our store runs on Shopify, which processes data to operate and secure the platform. Details: https://privacy.shopify.com/en

4. Third-Party Links
Our site may link to other websites. We're not responsible for their privacy practices — check their policies before sharing data with them.

5. Children
Our Services aren't intended for anyone under the legal age in their country, and we don't knowingly collect their data. Parents can request deletion of a child's data by contacting us.

6. Security & Retention
We use reasonable safeguards to protect your data, though no system is 100% secure. We keep data only as long as needed to run our Services, meet legal obligations, and resolve disputes.

7. Your Rights
You can request to access, correct, delete, or export your data, and manage your marketing preferences. If you're in the EEA or UK, you can also object to or restrict certain processing, and withdraw consent at any time. We may verify your identity before acting on a request.

You can also file a complaint with your local data protection authority.

8. International Transfers
If your data is transferred outside your country, we use recognized safeguards like the EU's Standard Contractual Clauses.

9. Changes to This Policy
We'll update the "last updated" date whenever we make changes here.

10. Contact
Email: support@trainshorts.com
Mail: TrainShorts, Hugo-Beyerle-Straße 19, 71263 Weil der Stadt, Germany